FAQ

Why are we in this Business ?

We want to help brand leaders of tomorrow make thoughtful, sustainable and ethical creations of their merchandise that do not languish in warehouses or thus create a burden on the planet. We use our experience of what sells and help you make a considerate choice.

Who do we work with ?

We work with buyers who are seeking to understand how the industry is changing and want to create disruptive products with us, Equip industry novices with the right set of knowledge to make more informed decisions at the beginning of the funnel and Established brands who seek to develop their voice through new categories.

Which clients have we worked for ?

Over the past 15 years we have worked with various online & offline multi brand retailers, fashion retailers and fashion brands.

Have you worked with international clients before ?

We have extensively worked with international clients across Asia, Europe and the United States of America.

What is a tech pack and can you please provide me with an example?

The tech pack and a spec chart is basically a blueprint of all the information regarding your design compiled together neatly for us to understand and manufacture your clothing designs accurately. To give you an idea of the same we have uploaded a sample spec chart file for your reference.

Are my designs secure with you?

We at Icon International have a non-disclosure policy and thus your designs are not shown, shared or given for reference to any other person outside the company’s implementation team.

Do you offer private labelling services?

We are one of the top private label clothing manufacturers and provide all kinds of OEM and ODM services as per the requirements of our buyers.

Tags, labels or any other kind of embellishments like stickers, safety locks, zips, buttons etc can be developed as per your designs and attached to the products manufactured for you. However, all these embellishments do have higher MOQs (in 1000s) and can be stored by us for future use on your following orders.

What services do you offer?

We offer following services:

— Pattern Making and Grading

— Prototype or Sampling Development

— Printing; We offer a variety of printing techniques like water or rubber based screen printing, digital printing, sublimation, embossing, direct to garment, tie-dye, gold or silver foil printing, glitter printing etc.

— Embroidery; We use fine threads like Madeira or similar threads to enhance final finishing of the embroidery design if required.

— Special finishes on fabrics or garments

— Custom Buttons, Zips, Pullers etc. These usually have higher MOQ’s around 10

– 30k pcs custom made for you.

— Custom Tags, Labels, Heat Transfers, Product Stickers etc

— Shipping

What information do you require to get started?

We need the following information from you and we can start with the sampling process or as required:

— Complete tech pack or else a garment itself that can be couriered on to our mailing address,

— Details like fabric construction, GSM, information on knitting or weaving style of the base fabric, along with logo and artwork design files (if any),

— Your expected order quantities per size per colour

What are your MOQs (Minimum Order Quantities) for cost effective pricing?

As we are bespoke apparel manufacturers and every order is different to the other thus our minimum order quantities are not fixed.

However, once you share your idea, design and spec charts we can then define an MOQ for that particular order depending on its design complexity, base fabric and any other accessory requirements. However, cost effective pricing can be given for 500 or above pieces/style/colour.

How much time does it take for sample development?

Depending on the design and the materials required for the sample development it can vary somewhere between 1-4 weeks from the date we receive complete required information and sampling payment.

Which file formats do you prefer?

The design files are required in a format that don’t pixelate (vectorized) when we try to increase the size of the design. Thus, we recommend .ai (Adobe Illustrator) file but we can also work with .pdf, .jpeg, .eps and .tiff files.

Can you deliver the products to us?

Yes we can deliver the products to you via air or sea. The duration depends on distance.

If you want door-to-door delivery then we can manage that too!

Where are you located and how far are you from Coimbatore or Bangalore?

We are located in Tirupur which is one of India’s largest hub for hosiery apparel manufacturing with the entire eco-system from spinning – dyeing – finishing we are geographically positioned to service your orders in an agile fashion and to cater to demand in a broad category of products across different verticals.

Industrial Tirupur is well connected by Highways and is a smooth drive from any of the below airports: Land in Coimbatore Airport – take an hour long drive to Tirupur Land in Kochi Airport- take a 5 hour drive to Tiruppur Land in Bengaluru Airport-take a 6 hour long drive to Tirupur

*We are happy to assist you with any information/guidance to reach us. You will have to book an appointment prior to meeting us at our office on the mail contact@iconinternational.co.in

How much will it cost to ship the goods to me?

Shipping depends on two factors – destination and weight / volume, thus we would require these two pieces of information to get you the best quotes.

What is your mailing address and the process for sending a reference sample to you?

You can mail us your samples to the following address:

18/1 Singaravlan Nagar,

4th Street Angeripalayam Road, Tirupur, Tamil Nadu - 641603

India

Process for sending a sample: Inform us about the shipment, including the courier service and tracking number. No shipments will be accepted unless they have been notified prior and confirmed by us. Shipments sent without following the above process will be at the owner’s risk.

We understand that you may have questions and inquiries, and our team is standing by to assist you every step of the way. Whether you need clarification on our products, have doubts about the ordering process, or require support with any other aspect, feel free to reach out to us. Your satisfaction is our priority, and we are here to provide prompt and helpful answers to all your queries.

We’re a team of passionate minds who are excited about unique ideas and helping brands realize their visions.

General & Design.